Login & Sign-up

Login failure is quite common, and it is nothing to be worried about. If you can not log in after registering on the app, fret not, it happens to most players.

• first connected Wifi or mobile data on your mobile pc etc
• open game and enter username and password
• Make sure you have not violated any rules that led to the 99ab game team banning you from the app.
• Confirm that you are using the latest edition of the app, and clear cache or stored data to fix this problem.
• If the issue persists, reach out to the customer support agent directly and discuss the problem and potential fixes with the agent. They will fix the problem if there is anything wrong at their end.